Please email us at ✉️ contact@wpclever.net for any pre-purchase questions.
If you encounter any problems while using our plugins, feel free to submit a ticket through our 🛟 Support Center.
As the Support Forum (at https://wpc.ticksy.com) will cease operations after September 30, 2026, new customers should use the integrated ticketing system below instead.
Support Center
Submit and track your support requests.
Filtered by category "WPC Countdown Timer" in Public Tickets (1)
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Before creating a new ticket, please check the Public Tickets first — your issue may already be solved there, saving you time compared to waiting in our support queue.
When creating a new ticket, ensure:
- A valid 1-year Premium support license for the plugin that you want to support. If the license has expired, you need to purchase a new license for the plugin to receive another year of Premium support.
- For complex technical issues, we may need admin login access. If you have privacy concerns, please set up a dev/staging site that reproduces the issue and share those login details instead. The more information you provide, the faster we can help.
Please note: Premium support is only available to users who purchased their license directly from our website. We do not provide customization support for Premium plugins bundled with third-party themes — please contact the theme author for help in that case.
