Please email us at ✉️ contact@wpclever.net for any pre-purchase questions.
If you encounter any problems while using our plugins, feel free to submit a ticket through our 🛟 Support Center.
As the Support Forum (at https://wpc.ticksy.com) will cease operations after September 30, 2026, new customers should use the integrated ticketing system below instead.
← Back to Tickets
New Support Ticket
Before creating a new ticket, please check the Public Tickets first — your issue may already be solved there, saving you time compared to waiting in our support queue.
When creating a new ticket, ensure:
- A valid 1-year Premium support license for the plugin that you want to support. If the license has expired, you need to purchase a new license for the plugin to receive another year of Premium support.
- For complex technical issues, we may need admin login access. If you have privacy concerns, please set up a dev/staging site that reproduces the issue and share those login details instead. The more information you provide, the faster we can help.
Please note: Premium support is only available to users who purchased their license directly from our website. We do not provide customization support for Premium plugins bundled with third-party themes — please contact the theme author for help in that case.
